Terms and Conditions

Definitions

  • Agreement: The complete set of documents governing the relationship between the Client and the Company, including proposals, these Terms, and any additional materials.
  • Client Content: Any materials or data provided by the Client for use in the Project, including text, images, and documentation.
  • Deliverables: The work outputs or services that the Company is obligated to provide under the Agreement.
  • Development Assets: All tools, code, software, frameworks, systems, and technical solutions created or used by the Company, including structural elements such as layout, navigation, and functionality, regardless of intellectual property status.
  • Final Deliverables: The completed version of Deliverables provided to the Client.
  • Project: The agreed scope of work between the Client and the Company.
  • Services: All development and related services provided under the Agreement.
  • Third-Party Materials: External assets or resources incorporated into the Project.

Development Services

The Company agrees to deliver Services in accordance with the scope, requirements, and milestones outlined in the accepted Agreement.

Proposal / Scope of Work

Proposals remain valid for thirty (30) days from the date of issuance. If not accepted within this timeframe, the Company may revise and resubmit them.

Compensation

  • Additional Costs: Third-party services such as hosting or licensing will be billed separately.
  • Expenses: Approved expenses will be charged at actual cost.
  • Fees: The Client agrees to pay all fees, including applicable taxes, as outlined in the Project plan.

Payment

  • Invoices: Payment is due within five (5) days of invoice issuance unless otherwise agreed.
  • Payment Schedule: Payments must follow the milestone structure defined in the Agreement.

Changes to Project Scope

  • Change Requests: Any modifications must be submitted in writing. The Company will respond within five (5) business days with updated cost and timeline details.
  • Minor Changes: Adjustments below twenty percent (20%) of the Project value will be billed at standard rates and may impact timelines.
  • Major Changes: Significant changes require a revised proposal and approval before implementation.
  • Acceptance of Proposals: The Client must approve proposals within fourteen (14) business days or they may be withdrawn.

Delays

  • Client Delays: Delays in providing materials or approvals may result in timeline extensions.
  • Company Delays: The Company will notify the Client if delays occur.
  • External Delays: Events beyond control may affect timelines without constituting a breach.

Evaluation and Acceptance

  • Testing: Deliverables will be tested using reasonable industry practices.
  • Approval Periods: The Client has seven (7) business days to review Deliverables. Revisions will be addressed within fourteen (14) days, followed by an additional review period.

Client Responsibilities

The Client agrees to:

  • Provide accurate and usable materials
  • Ensure content is ready for implementation
  • Review deliverables in a timely manner
  • Cover costs related to corrections of provided content

Accreditation and Promotion

The Company may include attribution and use Deliverables in portfolios or marketing materials unless otherwise agreed.

Confidential Information

Information identified as confidential must not be disclosed without consent unless required by law or already publicly available.

Relationships

The Company operates as an independent contractor and may engage subcontractors while remaining responsible for Deliverables. No employment or partnership relationship is created.

Liability

Services are provided without guarantees. The Company is not liable for indirect damages, and total liability is limited to fees paid by the Client.

Rights for Work Produced

The Client receives a non-exclusive, worldwide license to use Deliverables as agreed. Additional usage or modification requires approval.

Support Services

Support may be provided at additional cost unless included. Responsibility is void if third parties modify Deliverables.

Amendments

The Company may update these Terms at any time. Continued use of services indicates acceptance of the latest version.